Returns Policy

We offer a free UK returns service. We understand that you may occasionally want to return items that are not suitable and are very happy to help you choose something else or offer a refund.

For advice please email us at customercare@yogachameleon.co.uk

We are happy to offer a refund on any full price items returned to us in perfect condition, within 14 days of receipt of order, with proof of purchase.

Sale items will not be refunded. If they are sent back in perfect condition with proof of purchase, sale items may be returned in exchange for a credit note if they are sent back in perfect condition, within 7 days of receipt of order with proof of purchase.

Faulty items may be returned at any time. This does not affect your statutory rights.

Refunds will be credited to the original card that was used for purchase. If you decide to refund a gift we can't prevent the card-owner knowing.

How to return an item:

  1. Please complete the returns section supplied with your order, or use the online returns process here.
  2. Tear off the address half of the returns form.
  3. Enclose the return form with the unwanted items in a mailing bag.
  4. Use the address half of the form and attach it to the front of the parcel.
  5. Take your parcel to the nearest post office.

The returns address is:

Yoga Chameleon c/o, 20 Auckland Close, Maidenhead, Berkshire, SL6 8QB, United Kingdom

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage